Terms of Service
Last updated: March 2025
1. Acceptance
By accessing or using LootScout ("Platform"), you agree to these Terms of Service. If you do not agree, do not use the Platform.
2. Description of Service
LootScout is a marketplace platform that connects buyers and sellers of collectibles (trading cards, comics, vinyl, and related items). We provide the technology and venue for listings, messaging, and discovery. We do not take ownership of items, guarantee transactions, or act as a party to any sale between users.
3. User Responsibilities
Users are responsible for:
- The accuracy of listings and communications
- Their own transactions, including payment and delivery arrangements
- Compliance with applicable laws (e.g., taxes, prohibited items)
- Maintaining the security of their account credentials
4. Age Requirement
You must be at least 18 years old to use LootScout. By using the Platform, you represent that you meet this requirement.
5. Prohibited Items & Conduct
You may not list, sell, or promote:
- Counterfeit or replica items presented as authentic
- Illegal goods or items that violate any law
- Stolen property
- Items that infringe intellectual property rights
You may not harass other users, spam, manipulate search or rankings, or use the Platform for fraud. We may suspend or terminate accounts that violate these terms.
6. Subscriptions & Payments
Paid subscriptions (Plus, Pro, Pro Shop, Enterprise) are billed via Stripe. By subscribing, you agree to Stripe's terms and our subscription and cancellation policies. Subscription fees are non-refundable for partial periods unless otherwise required by law.
7. Dispute Resolution
Disputes between buyers and sellers should be resolved directly between the parties. LootScout may facilitate communication but is not obligated to resolve disputes or provide refunds for user-to-user transactions. For subscription or account disputes, contact support@lootscout.io.
8. Limitation of Liability
To the maximum extent permitted by law, LootScout and its operators are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform or any transactions between users. Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim. We do not guarantee the quality, legality, or accuracy of user content or transactions.
9. Changes
We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date. Continued use after changes constitutes acceptance. Material changes may be communicated via email or in-app notice.
10. Contact
Questions about these Terms: support@lootscout.io. Raleigh, NC. We aim to respond within 24 hours.